PROBLEMS WATCHING

TROUBLE GETTING STARTED

• My show is not working - Troubleshooting Tips
• I can't log in
• A video says I still need to subscribe

TROUBLE CONNECTING TO STREAMING SERVICES

• Netflix or Amazon won't connect
• Amazon subscription Channels won't connect
• Streaming service keep disconnecting
• Amazon Channels HBO no longer available
• Movies Anywhere movies are not working

TROUBLE WATCHING

• Amazon Video rental or purchase is not working
• Show won't verify
• Apple TV: stuck on RETRY button
• Apple TV: This title requires a valid PIN to watch
• Mature Netflix show won't verify
• Find the URL link for an Amazon rental or purchase

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TROUBLE CASTING

• In-Depth Troubleshooting
• Can't Cast From iOS
• Check if TV device and mobile are on the same WIFI
• Troubleshoot casting to your Fire TV or Firestick
• Troubleshoot casting to your Samsung Smart TV
• Can't Cast to Roku

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