Skip to main content
VidAngel Help Center home page
CONTACT US
  • Contact Support
  1. VidAngel
  2. PROBLEMS WATCHING

PROBLEMS WATCHING

TROUBLE GETTING STARTED

  • Troubleshooting Guide
  • I Can't Log In
  • I'm getting a Network Error
  • Stuck on an Internal Server error
  • A video says I still need to subscribe

TROUBLE CONNECTING TO STREAMING SERVICES

  • Services won't connect
  • Services keep disconnecting
  • Error: Invalid Credentials
  • Amazon subscription Channels won't connect
  • Amazon Channel's Paramount+ won't connect
  • Movies Anywhere movies are not working

TROUBLE VERIFYING

  • Amazon Video rental or purchase is not working
  • Error: Credentials do not have access
  • Error: Provider has blocked the video
  • Apple TV: stuck on RETRY button
  • Apple TV: This title requires a valid PIN to watch
  • Mature-rated Netflix show won't verify
See all 7 articles

TROUBLE CASTING

  • Can't cast from Android to Fire TV
  • Can't cast to Fire TV or Firestick
  • Can't cast to Samsung Smart TV
  • Can't cast to Chromecast
  • Can't cast (Airplay) to Apple TV
  • Can't Cast From My iPhone or iPad
See all 7 articles

TROUBLE WATCHING

  • Show is buffering
  • Problems on Fire TV
  • Problems on Android TV
  • Problems on Apple TV
  • Problems on the website
  • Send us a computer error screenshot
See all 11 articles
About Join Us Blog Affiliates Contact Privacy Terms of Service
Copyright © 2022, VidAngel Entertainment, Inc. All Rights Reserved.