VidAngel offers assistance by email, chat, and we are currently testing outbound phone support or technical issues. Our agents (who are real live humans!) are happy to provide customer support with troubleshooting or any questions you may have.
Support Hours (MT)
|Email Support||Live Chat Support||Phone Support|
9 AM - 9 PM M-Th
9 AM - 10 PM Fri & Sat
4 PM - 8 PM Sun
5 PM - 9 PM M-Th
5 PM - 10 PM Fri & Sat
Must be scheduled
M - F
Contact VidAngel Customer Support Angels via email by clicking here.
Contact VidAngel Customer Support Angels via chat by clicking the Chat icon on the VidAngel website.
We have a chatbot assistant that will direct you to the most helpful information first. If the bot is not able to help you, it will direct you to send us a message. If this message is sent during live chat hours (see table above), then it will go to one of our Customer Support Angels for a live chat.
We are currently testing outbound phone support. Phone support must be scheduled through email or chat. It is available upon request, however, please keep in mind it is only for set-up or troubleshooting issues; all billing and other questions will be handled via email or chat. Once scheduled you will be emailed instructions and called by one of our Support Angels at the arranged time. A survey will follow and we’d appreciate it if you would fill it out to help us determine if this is a service we should continue to offer.